This Privacy Policy describes how Svarup Enterprises ("we", "us", or "our") collects, uses, and protects information you provide when using our website www.svarupenterprises.com. We are committed to protecting your privacy and handling your data responsibly.
1. Information We Collect
Information You Provide
When you submit an inquiry, contact us, or use our website, we may collect:
- Full name
- Phone number (Indian mobile number)
- Email address
- Company or organization name
- City / location
- Project type and requirements
- Products you have shown interest in
Information Collected Automatically
When you visit our website, we may automatically collect:
- Browser type and version
- Pages visited and time spent on each page
- Referring website or search terms
- Device type (mobile, desktop, tablet)
- General geographic location (city/country level)
This information is collected through Google Analytics 4 (GA4) and standard web server logs.
2. How We Use Your Information
We use the information collected to:
- Respond to your product inquiries and provide quotations
- Contact you about your submitted inquiry
- Improve our website and product offerings
- Understand how visitors use our site (analytics)
- Comply with legal obligations
We do not use your information for unsolicited marketing or spam. We will only contact you in response to an inquiry you have submitted.
3. Inquiry Cart (localStorage)
Our website uses your browser's localStorage to store your inquiry cart items. This data is stored locally on your device and is never transmitted to our servers unless you choose to send an inquiry. You can clear this data at any time by clearing your browser's site data.
4. WhatsApp Communication
When you choose to send an inquiry via WhatsApp, your message — including your contact details and selected products — will be transmitted through WhatsApp's platform to our business number. This communication is subject to WhatsApp's Privacy Policy.
5. Data Sharing
We do not sell, rent, or share your personal information with third parties except:
- Service providers: Google Analytics (for website analytics — data is anonymized)
- Legal requirements: If required by law or court order
6. Data Retention
We retain inquiry information for as long as necessary to respond to your request and for legitimate business purposes. If you wish to have your data deleted, please contact us at info@svarupenterprises.com.
7. Cookies
Our website uses cookies primarily through Google Analytics to understand website traffic patterns. These cookies do not contain personal information. You can disable cookies in your browser settings; however, this may affect your experience on the website.
8. Security
We take reasonable technical measures to protect your information. Our website is served over HTTPS (SSL/TLS encryption). However, no method of transmission over the internet is 100% secure.
9. Children's Privacy
Our website is not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.
10. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
To exercise these rights, contact us at info@svarupenterprises.com.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: info@svarupenterprises.com
- Phone: +91-XXXXXXXXXX
- Address: Svarup Enterprises, Pune, Maharashtra, India